Client Background and Project Scope
Dolphin Computer Access has experienced recent changes in personnel with a recent headcount reduction exercise and existing employees being promoted into management roles. Therefore the senior leadership team wanted to ensure the senior leadership team were coached and equipped with tools to move into the next phase of work force planning. Added to this, there was also an increasing awareness of the previous dynamics of miss management, misaligned priorities, lack of direction and strategic agenda and fear of loss which needed all needed exploring.
Our Approach
Limelite HR worked closely with the Chief Operations Officer to understand the current structure and recent movements in the team to create and facilitate a session designed to equip them with the tools and insights needed to understand their current profile, anticipate future needs, and create a practical, actionable workforce plan aligned with organisational strategy and with a heavy focus on how to manage through these situations but also contingency plan where needed.
The session covered the what, why and how of workforce and contingency planning but was specific to Your Dolphin, using their people and their structure with the aim of providing real life tools to:
• Understand what workforce & capability planning is
• Understand the link between business strategy and workforce planning
• Understand the key steps needed in workforce & capability planning
• Identify gaps in the current performance processes
• Provide tools and documentation to assist with future management of situations
• Provide coaching on individual scenarios
• How to ‘de-risk’ the business and the importance of knowledge transfer
• Prioritise workforce actions (succession, recruitment, development, automation)
The session was interactive and enabled the business leaders to use the tools in a live setting and together we explored many workforce issues.
The tools were developed especially for Your Dolphin and the templates were shared afterwards to enable the business to do further work and build upon what they started.
The Outcome
(Testimonial)
Limelite HR & Learning provided exactly the support our senior leadership team needed during a period of significant organisational change. They quickly understood our structure and our challenges. The tailored workforce planning session was practical, engaging, and relevant to our real scenarios.
The tools and templates they created for us have already strengthened our planning and helped us think more strategically about capability, succession, and risk. We left the session more confident, better equipped, and far clearer on the HR actions needed to move the business forward.
I would highly recommend Limelite HR & Learning to any organisation looking to build stronger leadership and a more resilient workforce.
We asked Your Dolphin “How has the HR Professional Consultancy Support has benefitted your business?”
HR Professional Consultancy Support from Limelite HR & Learning has helped us agree and roll out a new performance management process for 2026, bringing greater structure and consistency to how we set expectations and support our employees. This has already strengthened accountability and provided a more robust framework for developing our teams.
We are also making strong progress on our human capital strategy, with a clearer focus on succession planning and long term business growth. We now have improved visibility of our talent, a better understanding of future capability needs, and a model for identifying and developing priority areas.
Overall, the consultancy support has enabled us to move from reactive people management to a more proactive, forward looking people strategy for 2026.
