Inclusive Recruitment: How to Hire More Accessibly and Reach Candidates You’re Currently Missing

By Laura Weston MCIPD | 6 min read | Last reviewed: April 2026

Only 5.1% of adults with a learning disability are in paid employment. That’s not a reflection of their ability. It’s a reflection of how most recruitment processes are designed.

Traditional hiring tends to default to the same format: an online application form, a formal panel interview, a long list of qualifications. For many people with learning disabilities, those steps alone are enough to put them off applying. And that means employers miss out on motivated, capable people who could make a real contribution to their team.

The good news is that making your recruitment more inclusive doesn’t have to be complicated. Small, deliberate changes to how you advertise, interview and onboard can open the door to a much wider pool of candidates and help you meet your legal obligations too.

What Is a Learning Disability?

A learning disability affects the way a person understands information and how they communicate. It’s not a mental health condition and it’s not an illness. It’s a lifelong condition, and it looks different for every individual.

Many people with learning disabilities work effectively and contribute significantly in the right environment. The barriers they face are often not personal limitations but practical ones: unclear job descriptions, inflexible interview formats, or assumptions made by employers before they’ve even met them.

What the Law Requires

The Equality Act 2010 protects people with disabilities, including learning disabilities, from discrimination at work. That includes the recruitment process itself.

As an employer, you’re required to:

  • Avoid both direct and indirect discrimination in how you shortlist and select candidates
  • Make reasonable adjustments where a disabled person may be at a disadvantage
  • Apply the same criteria consistently, based on the requirements of the role

Reasonable adjustments in recruitment might include offering information in accessible formats, allowing extra time in interviews, or changing how a candidate can demonstrate their suitability. What’s ‘reasonable’ depends on the size of your organisation and the nature of the role, but the starting point is always: have you considered what this person needs to show you what they’re capable of?

 

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  • We’re Here to Help

    At Limelite HR & Learning we help organisations build inclusive, accessible workplaces from recruitment audits to training and policy support.

    If you’re ready to recruit more inclusively or need help meeting your obligations under the Equality Act, we’d love to support you.

    Contact us today to discuss how we can tailor our support to your business needs.

    Contact Us

Where Most Recruitment Processes Go Wrong

The barriers are often unintentional. But they’re still barriers.

  • Job adverts full of jargon and vague ‘essential’ criteria that don’t reflect what the job actually involves
  • No mention that the organisation welcomes applications from people with disabilities
  • Online-only application routes with no alternative
  • Formal panel interviews as the only way to assess candidates
  • Qualifications listed as requirements when experience or values would do the job
  • No adjustments offered at application or interview stage

None of these things are deliberate. But cumulatively, they send a message to candidates with learning disabilities that the process wasn’t designed with them in mind. And so they don’t apply.

Practical Steps to Make Your Recruitment More Inclusive

Rewrite your job adverts

Use plain English. Remove jargon. Be specific about what the role actually involves day-to-day rather than listing abstract competencies. Actively state that your organisation welcomes applications from people with disabilities. This single change can significantly increase the number of candidates who feel comfortable applying.

Review your essential criteria

Ask yourself: is every item on that list genuinely required to do this job? Qualifications, years of experience, and specific technical knowledge can all act as unintentional barriers. Where values, attitude and lived experience are equally relevant, say so.

Offer alternative ways to apply and be assessed

Not everyone performs well in a traditional panel interview. For some roles, a short work trial or practical assessment gives a much more accurate picture of a candidate’s ability than a formal sit-down interview ever would. Offering alternatives isn’t lowering the bar. It’s raising your accuracy.

Simplify onboarding

An inclusive recruitment process doesn’t stop at the job offer. Think about how information is presented during induction, how check-ins are structured in those first few weeks, and what ongoing support looks like for employees who need reasonable adjustments.

How We Helped CASBA Advocacy Do This in Practice

CASBA Advocacy is a charity that supports people with learning disabilities to get their voices heard and their rights accepted. As one of our retained clients, they came to us wanting to increase the diversity of their team and, specifically, to create a recruitment process that genuinely welcomed applicants with lived experience of learning disabilities.

We worked with them to:

  • Audit and redesign their job adverts, removing jargon and adding explicit statements welcoming applications from people with disabilities
  • Review and remove unnecessary qualification criteria, replacing them with values and lived experience where appropriate
  • Introduce short work trials as an alternative to formal panel interviews for roles where this was practical
  • Simplify their onboarding and induction process to make it more accessible
  • Design a follow-up support structure with regular check-ins for new employees

The results were tangible. CASBA saw an increase in applications from people with disabilities and a more inclusive culture overall. One of their recent hires, who has lived experience of a learning disability, is now thriving in a role co-chairing one of their self-advocacy groups. That’s exactly what inclusive recruitment looks like in practice.

This was a meaningful opportunity to drive real change and lead the way forward.

Getting Started: Three Things You Can Do This Week

  • Read your most recent job advert out loud. Would someone with a learning disability feel welcomed by it?
  • Add a line to your job adverts explicitly welcoming applications from people with disabilities
  • Consider whether a work trial or practical assessment could replace or complement your standard interview format

How Limelite Can Help

We support organisations of all sizes to build inclusive, accessible workplaces. From recruitment audits and job advert rewrites to training, policy support and onboarding design, we can help you make the changes that genuinely make a difference.

If you’re ready to recruit more inclusively or want to make sure you’re meeting your obligations under the Equality Act, we’d love to support you.

Book a free 30-minute discovery call. Contact us at enquiries@limelitehr.com or visit www.limelitehr.com

About the author

Laura Weston MCIPD, Senior HR Consultant at Limelite HR & Learning. Laura specialises in employment law, HR compliance, change management and policy support, helping organisations across Worcestershire and the UK navigate complex people challenges with confidence. Connect with Laura on LinkedIn.

FAQS

  • What counts as a reasonable adjustment in recruitment?

    Reasonable adjustments in recruitment might include providing job adverts in alternative formats, allowing extra time in interviews, offering a work trial instead of a formal interview, or changing the location or format of an assessment. What’s reasonable depends on the size of your organisation and the nature of the role, but the starting point is always: what does this person need to show you what they’re capable of?

  • Do I have to advertise all jobs as open to disabled applicants?

    There’s no legal requirement to include specific disability-welcoming language in every advert, but doing so makes a real practical difference to who applies. A simple line stating your organisation welcomes applications from people with disabilities can significantly increase the number of candidates who feel comfortable applying.

  • What if an adjustment would cost too much?

    Cost is one factor in assessing whether an adjustment is reasonable, but it’s rarely the whole picture. Many adjustments cost little or nothing. If cost is a concern, it’s worth exploring Access to Work funding from the government, which can contribute toward the cost of adjustments for disabled employees. Don’t assume something is too expensive before exploring what support is available.

  • Can I ask about disabilities during the recruitment process?

    You can ask disability-related questions before a job offer only in limited circumstances, for example to find out whether someone needs adjustments during the selection process, or whether they can carry out a function that’s intrinsic to the job. You cannot ask general health or disability questions as part of your standard screening. Once a job offer is made, you have more flexibility.

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